Overview

Return & Refund Policy

At Habibi Tour Panama, we aim to provide a smooth and enjoyable experience for every traveler. Please review our refund policy before making a reservation.

Booking Confirmation

A booking is considered confirmed once payment or a required deposit has been successfully received.

Cancellation & Refund Policy

More than 48 hours before the scheduled tour or service
• Eligible for a full refund of the amount paid.

24–48 hours before the scheduled tour or service
• Eligible for a partial refund depending on arrangements already made.

Less than 24 hours before the scheduled tour or service
• No refund will be issued.

No-Show Policy
• Guests who fail to arrive at the agreed pickup location and time without notice will not be eligible for a refund.

Weather & Safety Conditions

Some tours may be affected by weather conditions, sea conditions, road closures, or safety concerns.

If Habibi Tour Panama cancels a tour due to safety or operational reasons, guests may receive:

• A full refund, or
• Rescheduling to another available date, or
• Credit toward another tour or service

Flight Delays & Travel Disruptions

For airport pickups and selected services, we understand that flight delays can happen. We will make reasonable efforts to adjust pickup schedules whenever possible.

Refund eligibility for missed tours due to flight delays, immigration delays, or travel disruptions may depend on individual circumstances.

Refund Processing Time

Approved refunds are typically processed within 5–10 business days. Processing time may vary depending on the payment method or financial institution.

Non-Refundable Items

The following may be non-refundable:

• Last-minute bookings
• No-shows
• Entrance tickets purchased in advance
• Third-party reservation fees
• Special customized arrangements

Contact Us

If you have questions regarding cancellations or refunds, please contact Habibi Tour Panama for assistance.